D3 - 7th Global Pharmacy Technicians’ Symposium: Partners in health

Carron

Organised by FIPEd

Introduction

Partners in health

This year’s symposium theme is “Partners in health”: Discussions will focus on the roles, education programmes and services that have evolved and serve to define pharmacy technicians and other pharmacy support workforce groups in a variety of contexts globally, particularly as part of the global mid-level health workforce cadre. The symposium will feature high-level plenary sessions, interactive discussions and workshops covering a wide range of topics and choices catering to different interest areas and groups.

For the first time, the 2018 Global Pharmacy Technicians Symposium programme will feature several clusters of parallel sessions and workshops occurring concurrently. The parallel sessions will be a great opportunity to widen the discussion scope for all participants and better meet the needs of two distinct target audiences – pharmacy technicians and pharmacists working in partnership, and pharmacy administrators, educators, regulators and professional advocates looking to develop the pharmacy workforce within a broader context within health care systems.

The programme will include a short welcome by Catherine Duggan, CEO of FIP.                                      

Programme

09:00 – 12:30

Session 1: Plenary session – Strengthening and developing an essential workforce

Chairs: Tess Fenn (Association of Pharmacy Technicians of United Kingdom, UK) and Shane Desselle (Touro University California, USA)

Symposium opening
Susan James (Ontario College of Pharmacists, Canada)

  1. 09:00 – 09:45 The science of occupations –  Understanding the development of occupations and evolution of a technical or mid-level support workforce within a profession

Zubin Austin (University of Toronto, Canada)

  1. 09:45 – 10:20 FIP global strategy for the workforce
    Ian Bates (UCL School of Pharmacy, UK)

10:20 – 10:40 Coffee/tea break (Hall 1)

      3. 10:40 – 11:20 Case examples

Samantha Quaye (University of Manchester, UK)
Peter Kopelman (Royal College of Physicians, UK)

  1. 11:20 – 11:50 Panel discussion with participant engagement
  2. 11:50 – 12:00 Session wrap-up

12:00 – 14:30 Lunch (Hall 1)

Session 2: Two streams – A and B

14:30 – 17:30

Stream A – Individuals/Practitioners seeking professional development related to practice innovation

Stream B – Educators, Administrators, Regulators, Professional Association representatives interested in advancing the pharmacy support workforce

 

Stream A

Chairs: Cathy Schuster (Canadian Council of Accreditation of Pharmacy Programs, Canada) and Angie Lim (National Healthcare Group Pharmacy, Singapore)

  1. 14:30 – 15:10 Effective teams – Discussion forum on skill mixing and team playing
    Helen Taylor (Whittington Health, UK)
  2. 15:10 – 17:30 Practice innovation
    15:50 – 16:10 Coffee/tea break (Hall 1)

    1. 1-minute snapshots of poster presentations, followed by a short Question and Answer period
    2. Short oral presentations with a focus on partners in health (pharmacists and pharmacy technicians working together)
      • Pharmacy technicians supporting public health roles
        Kimberley McKeirnan (Washington State University College Pharmacy, USA)
        Stephanie Bradbury (North Idaho College, USA)
      • Pharmabuddy, a Dutch approach to palliative care
        Sonia Amini (SIR Insitute for Pharmacy Practice and Policy, The Netherlands)
      • The pharmaconomists transforming outcomes
        Camilla Lindeblad (The Danish Association of Pharmaconomists, Denmark)
      • From IV Technician to Sterile Compounding Supervisor: A shared services model
        Davida Bradley (Children’s Hospital of Eastern Ontario, Canada)
      • Delivering on pharmacy aseptic services nationally: Unwarranted variation, efficiencies and workforce
        Khola Khan (NHS Improvement, UK)

Stream B

Chairs: Tamara Koehler (Centre for Education Development and Research in Health Professions UMCG, The Netherlands) and Christina Durinck (European Association of Pharmacy Technicians)

  1. 14:30 – 15:50 The business case for mid-level workers
    Invited speakers will present examples of business models that support integration of mid-level workers – Discussion of facilitators and barriers to an integrated workforce
    Zubin Austin (University of Toronto, Canada)
    Alex Adams (Idaho State Board, USA)

15:50 – 16:10 Coffee/tea break (Hall 1)

  1. 16:10 – 17:30 Continuing Professional Development – Continuing education strategies
    With emphasis on promotion of intra-professional collaboration within the pharmacy profession
    Wendy Penny (Wales Centre for Pharmacy Professional Education, UK)

    Case example
    Samuel Nyanje and Imran Manji (AMPATH, Kenya)

17:30 – 19:30 Reception for all Pharmacy Technicians Symposium participants (Hall 1)

Second day Technicians Symposium programme: Sunday 2 September

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Learning Objectives

Session 1: Plenary session – Strengthening and developing an essential workforce

Learning objectives:

At the conclusion of this session participants will be able to:

  1. Understand the global need for health human resources and the role of mid-level cadres in providing sustainable and affordable health care services.
  2. Identify specific examples of the evolution of mid-level cadres within a profession and common challenges in the integration of these workers within the profession.
  3. Outline strategies to improve relationships between pharmacists, pharmacy technicians and other pharmacy support workers to optimise sustainable healthcare services.

Type of session: Knowledge-based

 

Session 2: Stream A – Individuals/Practitioners seeking professional development related to practice innovation

Learning objectives:

At the conclusion of this session participants will be able to:

  1. List the characteristics of effective teams and distinguish the different roles that team members can assume to promote high functioning teams and achievement of goals.
  2. Identify personal behaviours that may be used to promote collaborative relationships with others and optimise the unique contribution of individual team members.
  3. Describe a range of innovative practices from different country contexts that demonstrate complementary roles of pharmacy technicians in the delivery of pharmaceutical services.

Type of session: Knowledge-based

 

Session 2: Stream B – Educators, Administrators, Regulators, Professional Association representatives interested in advancing the pharmacy support workforce

Learning objectives:

At the conclusion of this session participants will be able to:

  1. Describe practice models that demonstrate the value of utilizing mid-level workers to augment patient care services and promote optimal utilisation of health human resources.
  2. Identify common barriers and enablers to support positive intra and inter-professional relationships.
  3. Establish continuing education programmes that create opportunities for pharmacy support workers and pharmacists to work in partnership in the delivery of pharmaceutical care.

Type of session: Knowledge-based